office-technology

Evolution is all about being the most efficient you can be. Berwicks' Managed Print Services consider your office technology needs in the light of your unique operating environment, developing the smartest ways to achieve your objectives.

ENHANCE

YOUR PRODUCTIVITY

EVOLVE TO GREATER EFFICIENCY.

Evolution is all about being the most efficient you can be. Berwicks' Managed Print Services consider your office technology needs in the light of your unique operating environment, developing the smartest ways to achieve your objectives.

Document production can represent up to 20% of an organisation's operating costs. While you naturally want to control these costs, you also need responsive office equipment to power productivity and success. Ad hoc purchases rarely achieve this and tend to compound inefficiencies over time.

Berwicks has 80years' experience in office equipment and understands the challenges. Our mission is to help you evolve your print environment and document management so they continually offer you peak efficiency – now and as your needs change..

Streamline workflow

Making things work better often means less rather than more - less complexity with fewer, smarter, better-integrated office equipment choices. Our knowledge of print and imaging options allows us to offer you the optimum approach, incorporating existing equipment wherever possible.

Control costs

The ongoing operating costs and consumables of printers, photocopiers, faxes and scanners are often a bigger budget item than the initial purchase of the hardware. But where is your current office technology costing you the most time and money? We’ll help you get it right. For today and tomorrow.

Stay flexible

Planning can only take you so far in a changing environment – adaptability is the greatest survival mechanism. Our solutions give you the flexibility to respond to current variables and developing circumstances. Our reporting is the key to understanding your needs allowing you to adjust accordingly.

Increase productive time

The reliability of equipment is an obvious factor in user satisfaction. Functional clarity and ease of use are also vital in busy environments where staff come and go. The right choice of office equipment and support network allows staff to concentrate on results – not on managing machines.

EMPOWER

YOUR PEOPLE

What they need, when they need it

Berwicks Managed Print Services include comprehensive support so you can get the most from your office technology. Whether it's professional in-house colour printing, detailed management information or responsive technical support, our solutions give your staff what they need to do their job better.

Our helpdesk not yours

Recent studies (Garner Group) show that 40% of all IT helpdesk calls are about printers and multifunction devices. As well as recommending reliable equipment, Berwicks has a helpdesk dedicated to answering questions and fixing faults. If our helpdesk cannot solve the problem remotely, our technician will be with you in under four hours.

Our reporting puts you in control

We provide detailed reports and centralised accounting, which allow you to analyse every aspect of your print management performance. You get real-time data on print volumes, equipment reliability, use of consumables and the true cost of different elements of your document management system.

A one-stop shop makes life easy

When you need equipment repairs, servicing or consumables, Berwicks takes care of it all. With the efficiency of a standardised print environment, remote software updates and fast four-hour response for on-site help, life is simpler and workflow is smoother.

We are within reach wherever you need us

Berwicks works with the largest support network in Australia so we can supply, install and maintain equipment in all the major business centre's of Australia.

  • Industry proven, market leading hardware to increase reliability
  • Standardised environment ensuring ease of use
  • National support for your document production devices
  • Helpdesk for any MFP/printer related technical faults
  • Simplified accounting for financial analysis and control
  • Customised reports to track efficiency and effectiveness
  • Workflow and archiving and distribution solutions