Support

For over 80 years, Berwicks Office Technology has been providing expert technical support for copy, print and multifunction devices. Based in Brisbane our team of highly trained technical staff ensures you receive the maximum benefits from your document solutions, increasing your productivity.

Log a call
Log a call on line to have an authorised technician provide On Site technical support to your equipment.
Order Consumables
Order consumables such as staples and toners by simply completing the online form.
Equipment Training
Request on site equipment training to learn the features and functions of your device
Online Technical Support
Open an online technical support session with one of our technical staff by entering the password provided.

Hardware Support

Berwicks Office Technology customer care plan provides on-site hardware support, maximising the efficiency of your multifunction devices. Whether it’s a high speed colour multifunction device or a workgroup black and white laser printer, support is provided within four hours including labour, parts and consumables

Training

To ensure your organisation utilises the benefits of your new digital multifunctional and software solution, Berwicks Office Technology provide comprehensive product training of up to 3 hours at the time of installation. Tailored to your specific needs, our training covers areas such as copying, printing, scanning and device management. If required, additional training can be organised through our help desk.